Deleting your EyePlayer account
From inside the app
On the phone: Settings → Account → Delete account, then confirm.
On the PC: open the Account window, choose Delete account,
then confirm.
Deletion is immediate: your account signs out everywhere, your licence stops being delivered, and the data is purged from our database within 7 days.
By email
If you no longer have the app, write to support@eyeplayer.org from the Google account email you signed in with, with the subject “Delete my account”. We verify it simply by the sending address matching the account, and confirm when it is done, normally within a few days.
What is deleted, and what is kept
- Deleted: your email address, your devices and their names, your seats, sessions, trial status and ad history.
- Kept: purchase records (tax law requires sellers to retain transaction records), and the anonymous salted hash that marks a device as having used its free trial. It contains nothing that identifies you. Both are explained in the privacy policy.
Note: Premium is a one-time purchase. There is nothing recurring to cancel, and deleting your account never triggers a charge. Your music and everything on your own devices is untouched by account deletion.