Help & how-to

Setting up and using EyePlayer on Android and PC · FAQ · troubleshooting

EyePlayer plays the music you already own: files on your phone, on a NAS, in a web folder or a shared Google Drive, or synced across from your PC. There is no streaming catalogue to search and no song subscription. This page walks through setup, then answers the common questions and fixes.

1 · Getting started

Android. Install EyePlayer (during early access it is shared as a direct APK download, and a Google Play listing is coming), open it, and grant it permission to read audio when asked. If your music is already on the phone, that is all you need; otherwise add a source (section 3).

PC (Windows & Linux). Download the installer from the link you were given and run it: on Windows by opening it, on Linux with sh EyePlayer-…-installer.sh. Both install for your user account only, so neither asks for an administrator password. The desktop app opens straight into the free version, with no sign-in required, so you can add a folder and start playing immediately. Later versions install themselves: when the app finds a new build it offers it in a strip along the top, and one click updates and restarts it.

2 · Free, trial & Premium

EyePlayer is a one-time purchase, not a subscription. Nothing recurs and nothing auto-renews.

3 · Adding your music

On the phone, open Settings › Servers; on the PC, open Servers (and Add library folder for local folders). You can add several sources and they all fold into one library. Network sources are a Premium feature; folders on the device are always free.

On this device

Point EyePlayer at a folder of music already on the phone or PC. Free on both.

SMB / Windows share

The usual way to reach a NAS or a shared folder on another computer. Enter the host or IP, the share name (e.g. Music), and a username and password if the share needs one. Leave the username blank for a guest share.

Web folder (WebDAV)

For a web-hosted folder that speaks WebDAV: Nextcloud, ownCloud, a managed drive like mailbox.org, a Synology/QNAP WebDAV share, or rclone serve webdav. Paste the folder's address (host and path), turn HTTPS on (it is on by default), and add a username and password if it is not public. If the account can write, EyePlayer can also save exported playlists back to it.

Google Drive (public link) read-only, tentative

Share a Google Drive folder as “Anyone with the link”, copy that link, and paste it in. EyePlayer will list the folder and play the tracks in it.

Please read: Google offers no official way to read a shared folder without signing in, so this is best-effort and read-only. It cannot save playlists back, and Google can change how it works at any time. If a Google Drive folder stops syncing, re-share it for “anyone with the link”, then remove the old source and add the fresh link. That clears it up in most cases.

HTTP directory index

A plain web server that lists a folder (nginx/Apache autoindex, Caddy, or python -m http.server). Enter the host and the path to the music.

Testing & editing a source

Use Test connection before saving to confirm the address and credentials work. To change a source later, tap it (phone) or use the edit (pencil) button next to it (PC); the trash button removes it. After adding or changing a source, run a scan so its music appears.

4 · The control wheel

The round control at the bottom is a rotary touch wheel. Slide your thumb around the rim to move through a list. It moves in gentle detented steps you can feel. The four positions around the rim are the buttons:

On a single-button remote or headset, one tap plays/pauses, a double tap skips forward and a triple tap skips back; turn on Instant single press in Settings › Audio if you would rather a single tap act immediately. The wheel's click and haptics can be turned off in Settings › Appearance.

5 · Playing & organising

6 · Making it yours

Settings › Appearance offers ten wheel styles (Classic, Plasma, Disc, Album art, Record, Starfield, Aurora, VU meter, Radar and Ripple) and a fifty-colour scheme with four ready-made presets. A style only changes how the wheel looks; the buttons, labels and everything the wheel does stay exactly the same, and a pale colour scheme automatically darkens the text so nothing becomes unreadable.

7 · Offline & networks

8 · The PC app & USB sync

The desktop app plays local folders and the same network sources as the phone, builds and edits playlists, and keeps itself up to date (it checks on launch and offers any new version, and you choose when to install it).

Settings › Sound holds the desktop's audio controls: a five-band equaliser with the same preset curves as the phone, ReplayGain (off, by track or by album, with a pre-amp), and a bit-perfect switch that plays the file's own sample rate, bit depth and channel count with nothing in the way: no equaliser, no ReplayGain, no downmix. The same panel shows Actual output, read back from the sound device itself, so you can see what is really leaving the machine rather than what was asked for. The equaliser and ReplayGain are Premium features on both apps.

Editing tags. Right-click a track or an album and choose Edit Tags to fix a title, an artist, a year or a track number in the files themselves. Selecting an album edits every track in it at once: a field you leave alone stays as it is on each track, so setting the year on twelve songs does not overwrite their twelve different titles. Each file is copied, tagged and checked before it replaces the original, so a failure part-way leaves your file exactly as it was. Tracks on a server cannot be edited (EyePlayer only writes to files on this PC), and neither can the one currently playing.

Album playback is gapless: the next track is opened while the current one is still playing, through the same open output. Two tracks recorded at different sample rates cannot share one output, so a break there is the sound device changing gear rather than the player pausing.

EyePlayer Link (USB sync). Connect the phone by USB, switch on Settings › EyePlayer Link on the phone, then click EyePlayer Link on the PC to copy chosen music and playlists onto the phone over the cable. USB sync is a Premium feature. The link only listens while it is switched on, and closes when you turn it off.

9 · Licences & devices

You can use the free player with no account at all. Signing in (with Google) is only needed to start a trial, buy Premium, or carry one licence across your phone and PC.

On the PC, as on the phone, the free version works with no account at all. It plays folders on the computer and shows a small ad strip. Sign in when you want a trial or when you have bought Premium.

Getting a new phone, or losing one

Your licence lives on your account, not on the phone, so a lost or broken phone does not cost you anything. Sign in on the new one and move the licence across.

If the new phone uses a different sign-in from the old one, for example you had an iPhone and now have an Android, add the second sign-in to your account first:

  1. Go to eyeplayer.org/account in any browser, on any device.
  2. Sign in the way you always have. Losing the phone does not lose the account, so your old sign-in still works here.
  3. Add the second sign-in.
  4. Open EyePlayer on the new phone and sign in either way.

An account can hold two sign-ins, and you can change them once every six months. That is enough to change phone or platform, and it stops a licence being passed around. If you are stuck outside that, email support@eyeplayer.org from the address you paid with and we will sort it out.

10 · Frequently asked questions

Do I need an account to use EyePlayer?

No. The free player works with no account. An account is only for a trial, a purchase, or moving a licence between your phone and PC.

Is this a subscription?

No. Premium is a single one-time purchase. Nothing recurs and nothing auto-renews.

Where does EyePlayer get my music? Does it upload my files?

It plays files you already have: on the device, or on a server you configure (NAS, web folder, Google Drive, HTTP). Your music files are never uploaded to us. There is no analytics, no play tracking and no crash reporting in either app. The privacy policy lists everything the server does hold.

Can I really use a shared Google Drive folder?

A folder shared as “anyone with the link” can be added and played, but it is read-only and best-effort. Google provides no supported way to read a shared folder without signing in, so it can break if Google changes things. If it stops working, create a fresh share link and re-add it. For reliable read and write, a self-hosted web folder (WebDAV) is the sturdier choice.

What audio formats are supported?

MP3, FLAC, M4A/AAC, ALAC, Ogg/Opus and WAV, among others. Hi-res files play bit-perfect where the device allows. A few containers (AIFF, WMA, APE) are not supported and are left out of the library rather than failing on play.

Can I move my Premium licence to a new phone or PC?

Yes. A licence covers one phone and one PC at a time; claiming it on a new device is a tap and the previous device drops back to free. Purchase records are kept, so you can always re-claim what you bought.

How do updates work?

Sideloaded Android builds update through your browser: the app tells you when a new version is out and hands the download to your browser. Once EyePlayer is on Google Play, Play handles updates for anyone who installs it from there. The PC app checks for updates on launch and offers any new version for you to install when you choose. It verifies each download's signature and checksum before running it.

Is the PC app safe if it isn't from an app store?

It ships as a normal installer on both Windows and Linux, its updates are cryptographically signed against a key built into the app, and every download is checksum-verified before it is applied.

What happens to my data if I delete my account?

Your account data is purged within 7 days. Purchase records are kept because tax law requires it, and an anonymous, un-reversible hash is kept to stop repeat free-trial abuse. Full detail is in the privacy policy and the account-deletion guide.

11 · Troubleshooting

SymptomLikely cause & fix
A server scan lists files but nothing plays The share allows listing but denies reads. Check the share's permissions and the username/password you entered.
“Access denied” when adding a source The credentials were rejected. Re-check the username and password; for a public share leave the username blank.
A Google Drive folder stopped syncing Google rotates and rate-limits public links. Re-share the folder for “anyone with the link”, remove the old source, and add the new link.
Can't reach a NAS / web folder that worked before Confirm the device is on the same network (or your VPN is up), the server is on, and the IP hasn't changed. If you restricted EyePlayer to your VPN, non-VPN and public sources are blocked until you turn that off.
Tags look wrong after a scan Run Full re-scan so every tag is re-read. If the tags are wrong in the files themselves, fix them with a tag editor and re-scan.
Phone won't stream on mobile data That's Wi-Fi only streaming doing its job. Turn it off to allow streaming on cellular.
Playback stops when the screen locks Allow EyePlayer's battery exemption when it asks, or exempt it manually in Android's battery settings.
The equaliser or offline downloads are locked These are Premium features. Start a trial or buy Premium to use them.
PC app won't play anything Check the system's audio output is working and not muted. A single damaged file is skipped rather than stopping playback.
The PC can't find the phone for USB sync Switch on Settings › EyePlayer Link on the phone first. The PC can only link while that is on. Check the cable (some are charge-only) and the USB port.
The PC app won't open on Windows If Windows SmartScreen warns about an unrecognised app, choose More info → Run anyway, then use the Start-menu or desktop shortcut the installer created.

Still stuck? Email support@eyeplayer.org with your device, what you were doing, and what happened.